Privacy Policy

Privacy Policy

Introduction

Welcome to https://coolsculpting-procedure.storysurge.net (hereafter referred to as “CoolSculpting Procedure” or “we”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in alignment with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut Personal Information Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  • CoolSculpting Procedure’s website and its subdomains.
  • Mobile applications developed by us.
  • Online services provided through our platform.
  • Any other digital products or tools we offer.

Please note that this policy does not cover third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the practices related to:

  • Using our Applications and Services: As an authorized user, your activities within our apps and services will be tracked for functionality, analytics, and personalization purposes.
  • Visiting Our Websites: When you browse our websites linked to this Privacy Policy, we may collect data about your interaction with the site through cookies, web beacons, or similar technologies.
  • Communications: We may contact you via email, phone, or text messages (SMS) for transactional, marketing, or service-related communications. Your communication preferences will be respected and managed through our opt-out mechanisms.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide our services effectively:

  • Account Information: This includes your username, email address, and password hash for secure login.
  • Payment Information: Credit or debit card details, billing addresses, and transaction history for processing payments securely.
  • Financial Information: We may collect bank account details for direct debits or refunds, but sensitive financial data is stored and processed by secure third-party payment gateways.
  • Purchase Information: Details about products or services you’ve purchased from us, including quantities, dates, and prices.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) or advertising IDs to deliver personalized content and ads.
  • Location Data: Information about your geographical location when you interact with our services, used for location-based services and analytics.
  • Feedback and Reviews: We encourage user feedback and reviews, which may include your name, contact details, and ratings.
  • Social Media Information: If you choose to log in or share content via social media platforms, we may collect data from those accounts (subject to their privacy policies).
  • Product Information: Details about products you’ve shown interest in, viewed, or purchased, to personalize future recommendations.

We obtain this data through direct user input, automated tracking technologies, and third-party partners, all while ensuring compliance with data protection regulations.

Cookies

CoolSculpting Procedure uses cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: These are essential for navigating our site and enabling core functionalities.
  • Preference Cookies: Used to remember your preferences, such as language settings or display options.
  • Analytics Cookies: Tracking user behavior helps us understand how visitors engage with our content, allowing for website improvements.

Users have control over non-essential cookies through our built-in Cookie Manager, where you can manage and delete cookies as desired.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose it was collected for, plus an additional period required by law or for legitimate business interests. Once the retention period expires or when the purpose changes, your data will be securely deleted or anonymized.

Security Measures

CoolSculpting Procedure prioritizes the security of personal data:

  • We employ industry-standard encryption protocols to protect data during transmission and storage.
  • Our third-party service providers adhere to strict security standards to safeguard your information.
  • Regular security audits and penetration testing are conducted to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13 (or the legal age limit in your jurisdiction). If you believe we have collected such data, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights and Choices

In accordance with applicable privacy laws, you have certain rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: If your data is inaccurate or incomplete, you are entitled to request corrections.
  • Erasure (Right to be Forgotten): Under certain circumstances, you can ask for the deletion of your personal information.
  • Object: You have the right to object to the processing of your data for specific purposes.
  • Data Portability: In some jurisdictions, you may have the right to receive your personal data in a structured, commonly used format and transfer it to another controller.

To exercise these rights or if you have any privacy-related queries, please contact our Data Protection Officer using the details provided on our website’s ‘Contact Us’ page.

Changes to Privacy Policy

CoolSculpting Procedure reserves the right to update or modify this Privacy Policy at any time. We will notify users of significant changes via email or by updating the policy with a revised effective date. It is recommended that you review this policy periodically to stay informed about how we protect your personal information.